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Shalini Pathak is an experienced Marketing Manager with 7+ years of industry experience. She is also a prolific content writer. With a particular focus on Communication Platform as a Service (CPaaS), she shares her writing on platforms such as Medium. She delves into the benefits of chat API and explores the future of voice chat, recognizing its immense value in our fast-paced digital era. Her contributions to the QuickBlox blog shed light on top secure messaging apps, live chat solutions, and telemedicine applications.