Announcing QuickBlox SOC 2 Compliance!

We are proud to announce that QuickBlox has become SOC 2 certified following a rigorous audit of our controls and processes related to security, availability, processing integrity, confidentiality, and privacy. This achievement demonstrates our commitment to providing our customers with the highest level of security and data protection. In this blog post, we will explore what SOC 2 compliance is and why it matters to you as a QuickBlox customer. We’ll also take a closer look at the steps we took to achieve SOC 2 certification and how it benefits our customers. Read on to learn more.

What is SOC 2 Compliance?

SOC 2 (Service Organization Control 2) is a set of standards created by the American Institute of CPAs (AICPA) to assess the security, availability, processing integrity, confidentiality, and privacy of a company’s systems and processes. Achieving SOC 2 compliance means that a company has undergone a rigorous audit of their controls and processes and has been found to have met the necessary criteria.

There are five main components that make up SOC 2 compliance:

Security: This component assesses whether a company’s systems are protected against unauthorized access, both physical and logical, and whether appropriate security measures are in place to protect against potential security breaches.

Availability: This component assesses whether a company’s systems are available for operation and use as agreed upon with their customers. This includes assessing whether there are adequate backup and disaster recovery processes in place.

Processing integrity: This component assesses whether a company’s systems are processing data accurately, completely, in a timely manner, and in accordance with customer expectations.

Confidentiality: This component assesses whether a company’s systems are protecting confidential information that they store, process, or transmit. This includes assessing whether access controls are in place to prevent unauthorized access to confidential data.

Privacy: This component assesses whether a company’s systems are protecting the privacy of personal information in accordance with relevant laws and regulations, and the company’s own privacy policies and procedures.

Collectively, these five components are integral to assuring that a company takes security seriously and does the utmost to protect customer data.

Learn more about: Understanding Common Security Threats and how to Prevent Them

The steps we took to achieve SOC 2 compliance

Each of these components outlined above was assessed through a combination of documentation review, interviews with employees, and testing of systems and controls. The SOC 2 audit process is designed to provide assurance to our customers that our company’s systems and processes meet the necessary criteria for security, availability, processing integrity, confidentiality, and privacy.

Let’s look at these steps in more detail:

Preparation: The first step we took was to understand the requirements of SOC 2 compliance and assess our existing controls and processes. We worked with an experienced auditor to identify any gaps and develop a plan to address them.

Control implementation: We implemented the necessary controls and processes to meet the requirements of SOC 2 compliance. This included implementing policies and procedures related to security, availability, processing integrity, confidentiality, and privacy.

Testing: Once we implemented the necessary controls, we tested them to ensure they were functioning as intended. This included testing our security measures, backup and disaster recovery processes, data processing accuracy, access controls, and privacy policies and procedures.

Remediation: During the testing phase, we identified any issues or gaps that needed to be addressed. We remediated these issues and retested the controls to ensure they were functioning as intended.

Audit: After completing the preparation, implementation, testing, and remediation phases, we underwent an audit by an independent third-party auditor. The auditor reviewed our controls and processes related to the five components outlined above to determine whether we had met the necessary criteria for SOC 2 compliance.

Ongoing monitoring: Achieving SOC 2 compliance is not a one-time event. We are committed to maintaining our compliance by continually monitoring our controls and processes and making improvements as necessary.

By following these steps, we were able to achieve SOC 2 certification and provide our customers with assurance that we have the necessary controls and processes in place to protect their data.

Learn more about: What is Secure Messaging?

What SOC 2 Compliance means for our customers

Now, why should our customers be pleased with our achievement of SOC 2 Type 1 compliance? There are several reasons:

Commitment to security: Achieving SOC 2 compliance demonstrates our commitment to security and the protection of our customers’ data. By undergoing a comprehensive audit and meeting the necessary standards, our customers can trust that we take security seriously and have implemented the necessary controls to safeguard their information.

Improved processes: Going through the SOC 2 audit process requires a thorough examination of a company’s processes and controls. By undergoing the audit and implementing any necessary changes, we have improved our internal processes and can provide a better experience for our customers.

Regulatory compliance: Achieving SOC 2 compliance can also help us meet any regulatory requirements that may apply to our business. This can help us ensure that we are meeting our obligations to our customers.

Overall, achieving SOC 2 Type 1 compliance is a significant achievement for our company and one that we are proud to share with our customers. It demonstrates our commitment to security and the protection of our customers’ data, and we look forward to continuing to meet and exceed the necessary standards in the future.

QuickBlox’s SOC 2 Report

At QuickBlox, we understand that our customers value transparency and accountability when it comes to the security of their data. As a SOC 2 Type 1 compliant company, we are proud to offer our customers the option to request a copy of our SOC 2 report to verify our high standards of system security and data protection. To ensure the confidentiality of the report, we require customers to sign a non-disclosure agreement, and we reserve the right to exercise discretion in fulfilling these requests. If you are interested in obtaining a copy of our SOC 2 Type 1 report, please get in touch with our team, and we will be happy to assist you. contact@quickblox.com