- Basic
- Starter
- Growth
- HIPAA Cloud
- Enterprise
Basic
For newly founded businesses, testing a quick and affordable solution for their new product.
Free
Sign up-
500
total users
Total users mean the total number of users registered in your app database whether they are active or not.
-
1 month
data retention
-
10 MB
file size limit
-
core features
- - Native & crossplatform SDK
- - 1-1 chat
- - Group chat
- - Online Presence
- - Typing Indicators
- - Message Attachments
- - Chat History
- - Delivery & Read Receipts
- - Voice message
- - Public & Private Rooms
- - Auto-reconnect & Sync
-
advanced features
- - Custom classes
- - Sync across multiple devices
- - Offline Messages
- - Block Users
- - Server API
-
peer to peer audio/video calls
-
conference audio/video calls
Available as an add-on
-
data encryption
-
dedicated server
-
AI Extensions
1 extension
SmartChat Assistant
1 bot
30 day free trial on the bot
-
100 knowledge base items
Additional knowledge base items can be purchased
Types of content:
(unlimited number of characters)Community
support
Starter
Best for early stage startups trying to meet a strategic goal (without losing their focus on overall business growth).
$107 /mo
Sign up-
10,000
total users
Total users mean the total number of users registered in your app database whether they are active or not.
-
3 month
data retention
-
25 MB
file size limit
-
core features
- - Native & crossplatform SDK
- - 1-1 chat
- - Group chat
- - Online Presence
- - Typing Indicators
- - Message Attachments
- - Chat History
- - Delivery & Read Receipts
- - Voice message
- - Public & Private Rooms
- - Auto-reconnect & Sync
-
advanced features
- - Custom classes
- - Sync across multiple devices
- - Offline Messages
- - Block Users
- - Server API
-
peer to peer audio/video calls
-
conference audio/video calls
Available as an add-on
-
data encryption
-
dedicated server
-
AI Extensions
2 extensions
SmartChat Assistant
1 bot
-
500 knowledge base items
Additional knowledge base items can be purchased
Types of content:
(unlimited number of characters)Ticketing system
support
Growth
For well established brands, growing rapidly, requiring a quick, reliable and efficient solution.
$269 /mo
Sign up-
25,000
total users
Total users mean the total number of users registered in your app database whether they are active or not.
-
6 month
data retention
-
50 MB
file size limit
-
core features
- - Native & crossplatform SDK
- - 1-1 chat
- - Group chat
- - Online Presence
- - Typing Indicators
- - Message Attachments
- - Chat History
- - Delivery & Read Receipts
- - Voice message
- - Public & Private Rooms
- - Auto-reconnect & Sync
-
advanced features
- - Custom classes
- - Sync across multiple devices
- - Offline Messages
- - Block Users
- - Server API
-
peer to peer audio/video calls
-
conference audio/video calls
Available as an add-on
-
data encryption
-
dedicated server
-
AI Extensions
3 extensions
SmartChat Assistant
2 bots
-
1000 knowledge base items
Additional knowledge base items can be purchased
Types of content:
(unlimited number of characters)Ticketing system
support
HIPAA Cloud
Guaranteed security and privacy for healthcare apps - HIPAA compliant hosting and feature-rich platform. Offered with a BAA
$430 /mo
Sign up-
20,000
total users
Total users mean the total number of users registered in your app database whether they are active or not.
-
Custom
data retention
-
50 MB
file size limit
-
core features
- - Native & crossplatform SDK
- - 1-1 chat
- - Group chat
- - Online Presence
- - Typing Indicators
- - Message Attachments
- - Chat History
- - Delivery & Read Receipts
- - Voice message
- - Public & Private Rooms
- - Auto-reconnect & Sync
-
advanced features
- - Custom classes
- - Sync across multiple devices
- - Offline Messages
- - Block Users
- - Server API
-
peer to peer audio/video calls
-
conference audio/video calls
Available as an add-on
-
data encryption
-
dedicated server
-
AI Extensions
3 extensions
SmartChat Assistant
2 bots
-
1000 knowledge base items
Additional knowledge base items can be purchased
Types of content:
(unlimited number of characters)Ticketing system
support
Enterprise
Get complete access to Quickblox software and enjoy a plan customized to your unique business/app requirements.
From $647
Contact us-
Custom
total users
Total users mean the total number of users registered in your app database whether they are active or not.
-
Custom
data retention
-
Custom
file size limit
-
core features
- - Native & crossplatform SDK
- - 1-1 chat
- - Group chat
- - Online Presence
- - Typing Indicators
- - Message Attachments
- - Chat History
- - Delivery & Read Receipts
- - Voice message
- - Public & Private Rooms
- - Auto-reconnect & Sync
-
advanced features
- - Custom classes
- - Sync across multiple devices
- - Offline Messages
- - Block Users
- - Server API
-
peer to peer audio/video calls
-
conference audio/video calls
Available as an add-on
-
Custom
data encryption
-
dedicated server
-
AI Extensions
All 5 extensions
SmartChat Assistant
3 bots
Additional bots can be purchased
-
Unlimited knowledge base items
Additional knowledge base items can be purchased
Types of content:
(unlimited number of characters) -
SLA
Account manager
Ticketing system
support
What’s available for Enterprise Customers?
- Provisioning and configuration of server resources in customer’s own hosting environment or preferred cloud provider — AWS/GCP/AliCloud/Azure/Oracle, Digital Ocean and others
- Installation of the software and needed components
- Migration of all data and users to a dedicated and scalable environment.
- Personal web admin panel
- Developer integration support to get you started
- Enterprise support with direct support contacts & Ticketing Portal
- Personal Support manager
- API customization
- Data security and encryption
- Secure data retention, storage, and back-ups
- Reporting
- Service Level Agreement (SLA) & uptime guarantee
- We don’t charge per minute. Commercials all packaged up in easy, transparent monthly licence fee(s).
Frequently Asked Questions
What is meant by «total users»?
By total users we mean the total number of users registered in your app database whether they are active or not.
What is data retention?
We have limits on data retention for each of our Cloud Plans. Our data retention policy means your historical data may no longer be available if the data is older than the plan retention limits. You can increase these limits by moving to a paid plan.
Is there a limit to the number of allowed concurrent connections?
Concurrent connections — the total number of user devices connected to an application at the same time — are subject to fair use on all our Cloud plans (Basic, Starter, Growth, HIPAA Cloud). Enterprise plans don’t limit connections but there are plan and performance limits that will impact on the total number of connections supported.
How much do you charge per minute for video calls?
There is no per minute charge for peer-to-peer video calls or video conference calls. However, our video conferencing solution requires the set-up of a dedicated media server which involves a monthly fee and additional bandwidth costs.
Can I try out video conferencing on the Basic Plan?
We do not as a default offer video conferencing on the Basic Plan. You would need to upgrade to one of our subscription plans. Please contact sales if you would like to trial a video conferencing demo account.
What happens if I exceed the limits of the Basic (free) Plan?
If you exceed the limits of the Basic Plan, the account owner will receive a notification requesting them to upgrade their plan, otherwise services will potentially be suspended. Please see our Terms of Service.
Not sure which plan suits your business needs?
Talk to our experts- we will review your business use case and help you get started with the best plan.